Privacy Policy

Your privacy is important to us

Last Updated: December 2024

1. Introduction

VS Global Connect ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trading services.

2. Information We Collect

Personal Information

We may collect the following personal information:

Full name and contact details (email, phone number, address)
Date of birth and nationality
Government-issued identification documents
Proof of residence (utility bills, bank statements)
Financial information and trading history
Employment and income information

Technical Information

We automatically collect certain technical information:

IP address and device information
Browser type and version
Operating system
Pages visited and time spent on our website
Referral source

3. How We Use Your Information

We use your personal information for the following purposes:

To verify your identity and comply with KYC/AML regulations
To process your trading orders and transactions
To manage your trading account
To communicate with you about your account and our services
To provide customer support
To improve our services and user experience
To comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

Remember your preferences and settings
Analyze website traffic and usage patterns
Provide personalized content and advertisements
Improve website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information:

SSL/TLS encryption for data transmission
Secure data storage with access controls
Regular security audits and assessments
Employee training on data protection
Incident response procedures

6. Information Sharing and Disclosure

We may share your information with:

Regulatory authorities and law enforcement agencies when required by law
Third-party service providers who assist in our operations
Payment processors for transaction processing
Affiliated companies within our corporate group

We do not sell your personal information to third parties.

7. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data (subject to legal requirements)
Portability: Request transfer of your data to another service provider
Objection: Object to certain processing activities

To exercise these rights, please contact us through our Client Portal or email us at support@vsglobalconnect.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for a minimum of 5 years after account closure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@vsglobalconnect.com
Through our Contact Form